Cancellation policy

Thank you for respecting my time and the time reserved for every client.

When you book an appointment, that time is reserved exclusively for you and is removed from availability for other clients. Because electrolysis appointments can range from short visits to several hours, last-minute cancellations can leave a significant amount of time that is very difficult to refill on short notice.

For this reason, I kindly ask that you make every effort to cancel or reschedule as early as possible if your plans change.

• More than 48 hours before your appointment: No cancellation or rescheduling fee.
• Between 24 and 48 hours before your appointment: 50% of the scheduled service price will be charged.
• Less than 24 hours before your appointment: 100% of the scheduled service price will be charged.
• No-show: 100% of the scheduled service price will be charged.

A valid credit card on file is required to reserve an appointment.

Please understand that rescheduling within the cancellation window is treated the same as a cancellation. Although you may intend to return on another day, the original appointment time was reserved specifically for you and may no longer be possible to offer to another client.

If you arrive late, your appointment will still end at the originally scheduled time so that the next client's reserved time is respected. The full price of the originally scheduled appointment will still apply.

I understand that unexpected situations can happen, and I always appreciate as much notice as you are able to provide. Giving advance notice gives me the opportunity to offer your appointment time to another client who may be waiting for availability.

Thank you for being considerate of my schedule and of other clients seeking appointments. Your cooperation with this policy allows me to provide each person with the dedicated, uninterrupted time they have reserved.